Shipping Information

Paper Luxe currently ships all orders via USPS or Fedex.  We strive to ship out all packages within 24 hours, with many of our orders going out the same day, Monday through Saturday. A few items we carry may require additional processing time due to size, weight, or other special handling considerations.

Shipping is currently being offered for a $5 flat rate for orders under $100 within the lower 48 states, free standard shipping for orders $100 and over. Orders shipping to Alaska or Hawaii will be charged $10-20 regardless of order total (final charge will be displayed before checkout.)

International Shipping

We can ship internationally, but please understand that Paper Luxe is not responsible for any international customs regulations or duties that may apply.  Please confirm fees and regulations with your local customs office.  For a shipping quote, please email us at hello@paper-luxe.com or give us a ring at (253) 328-4967, and let us know what you'd like to purchase, the exact shipping address, and how quickly you need your package to arrive.

Expedited Shipping

If you have special circumstances requiring expedited delivery, please email us at hello@paper-luxe.com, and we will do our best to accommodate your request. We can usually ship UPS or Fedex 2 day or overnight with additional fees.

Sales Tax

Please note that orders shipped within Washington State will be charged sales tax. Out-of-state orders will not be charged sales tax.

Backorders or Unavailable Items

If an item has sold out due to an overwhelming demand, you will be notified regarding the back-order status and your order will ship when our stock is replenished. We make an attempt to email all customers with back-ordered items and provide an estimated ship date. You will also be notified If the item will no longer be available.  If this should occur after your order/payment has been received, you will be given the option of a full refund or store credit.

Cancellation Policy

Orders may be cancelled after completing your purchase up until 11pm PST of the date of purchase, provided the item has not been shipped.  If an order is cancelled after your credit card has been processed, a full refund will be issued for the order amount plus shipping and tax, if applicable.   If you wish to cancel an order which has already shipped, upon receipt of the item, please refer to our return policy.